The Complete Guide to Medivot Surveys: Forms, Quizzes, NPS, CSAT & Polls That People Actually Complete
Build surveys that do not bore people to tears. From customer satisfaction scores to employee quizzes, learn how to create engaging forms with conditional logic, branded themes, and analytics that turn responses into action.
Let us be honest: most online surveys feel like they were designed by someone who has never had to fill one out. Twenty questions on page one, no progress bar, a vague "Thank you for your submission" at the end, and absolutely zero follow-up. No wonder completion rates hover around 10-15% for most businesses.
Medivot surveys are built differently. The platform supports six distinct survey types — forms, surveys, quizzes, NPS, CSAT, and polls — each optimized for its specific purpose. And the builder gives you the tools to create experiences that people actually want to complete.
Six Survey Types, One Builder
Forms are your workhorses — contact forms, registration forms, application forms, order forms. They collect structured data. Surveys gather opinions and feedback with multiple question types. Quizzes test knowledge and can auto-score responses (perfect for training, education, or fun lead magnets). NPS (Net Promoter Score) surveys ask the classic "How likely are you to recommend us?" question on a 0-10 scale with follow-up. CSAT (Customer Satisfaction Score) surveys measure satisfaction on a simpler 1-5 scale. Polls are quick single-question votes for fast audience engagement.
The Builder: More Powerful Than It Looks
Each field in the builder has serious depth. Beyond the basics (label, placeholder, help text, required), you get field-specific options: correct answers and point values for quizzes, conditional visibility rules that show or hide questions based on previous answers, custom validation, default values, and row/column configurations for matrix questions. The conditional logic is where things get interesting — show the "Which department?" question only if they selected "Employee" as their role. Skip the payment section if they chose the free tier. Ask follow-up details only for low satisfaction scores.
Design It, Brand It, Share It
Every survey gets full visual customization: your brand colors, logo, custom success message, progress bar toggle, and one-page versus multi-page modes. Want to redirect respondents to a specific URL after completion? Done. Want to require an email address before they start? Toggle it on. Want to send an email notification to your team every time someone submits? One setting. The published survey gets its own clean URL that you can share anywhere — social media, email campaigns, or embedded directly into your website.
Analytics That Go Beyond Pie Charts
After responses start rolling in, the analytics dashboard shows you completion rates, average scores (for quizzes and CSAT), response distribution per question, submission trends over time, and individual response details. For NPS surveys, you get automatic segmentation into Promoters, Passives, and Detractors with your calculated NPS score. You can export all responses for deeper analysis. And because this is Medivot, survey responses can feed directly into your CRM — a form submission creates a new lead, a satisfaction survey links to the existing contact record.
Practical Use Cases You Can Steal
Post-purchase CSAT: Automatically send a 3-question CSAT survey via email automation 48 hours after a deal closes. Track satisfaction trends and flag any score below 3 for immediate follow-up. Employee training quiz: Build a quiz with scored questions, set a passing threshold, and use it for onboarding or compliance training. The auto-scoring means no manual grading. Event registration form: Collect attendee details, dietary requirements (conditional: only show if "attending dinner" is yes), and T-shirt sizes through a single form. Lead qualification survey: Ask 5-6 qualifying questions with conditional branching, score the responses, and route high-scoring leads directly to your sales team through CRM integration. Weekly team pulse poll: One question, multiple choice, takes 10 seconds. Track morale trends over time.
The secret to high completion rates? Keep it short, make it pretty, use conditional logic to skip irrelevant questions, and always tell people how long it will take. "This takes 2 minutes" in your survey description is the most powerful conversion optimizer money cannot buy.