Fill tables on your own terms
Restaurants rent their customers from delivery apps and aggregators, paying commission to reach people who already ate at your tables. Medivot helps you own the relationship: reservations that book and remind themselves, a customer list you build with every visit, and promotions that fill Tuesday without discounting Saturday.
The problems that cost you money
- Reservations arrive by phone, DM and walk-in, get written somewhere, and the big table for Friday double-books
- No-shows hold your best tables on the busiest nights
- Slow weekdays have no lever: the only people you can reach are the aggregator's customers, at a commission
- Catering and private-event enquiries get lost in the same inbox as everything else
Reservations that protect the table
Put a booking page behind the "reserve a table" link on your Instagram bio and website: guests pick a time, party size and occasion, and confirmations with reminders cut the no-shows that cost you prime tables. Approval mode keeps large parties and buyout requests under your control.
A customer list you own
Every reservation and enquiry creates a contact in your CRM with consent, so the list grows with service. Segment by occasion and frequency, and email campaigns fill the quiet nights: the midweek special, the new menu tasting, the December party bookings, sent to people who chose to hear from you.
Catering and events as a pipeline
A dedicated landing page for catering and private events qualifies the enquiry, date, headcount, budget, location, and drops it into a deals pipeline with follow-up tasks and reminders, so a 200-guest wedding enquiry never waits behind tonight's dinner rush.
A week with Medivot: restaurants and food businesses
- Take the reservation. Guests book from your bio link or website, with party size and occasion captured up front and the slot confirmed automatically.
- Remind and reduce no-shows. Confirmations carry a calendar entry and reminders go out before the booking, with an easy reschedule path.
- Grow the list with every visit. Reservation contacts build your owned audience, segmented by occasion and frequency, with consent recorded.
- Promote the quiet nights. Send the midweek offer or tasting invitation to the list and watch reservations arrive with their source tracked.
Frequently asked questions
Is Medivot a restaurant POS or ordering system?
No. Medivot handles reservations, customer relationships and marketing: the booking page, the reminders, the customer list and the promotions. Point-of-sale, kitchen orders and delivery logistics stay in your restaurant systems.
How do reservations reduce no-shows?
Every booking gets an instant confirmation with a calendar file and a reminder before the meal, and guests can reschedule from the confirmation instead of simply not arriving. That combination removes most no-shows caused by forgetfulness.
Can I take bookings for large parties and events?
Yes. Create a separate event type for large parties or full buyouts with approval enabled and custom questions for date, headcount and budget, so big requests arrive qualified and you confirm them personally.
How do I build a customer list without annoying guests?
Ask for an email at reservation time with a clear opt-in for offers, and give value in return: first look at new menus, birthday treats, tasting invitations. Consent is recorded, and unsubscribes are honoured automatically.
Guides and resources
- Email Marketing for Restaurants: Reservation Promotions, Menu Launches & Customer Loyalty
- Online Booking for Restaurants: Table Reservations, Private Dining & Event Scheduling
- Landing Pages for Restaurants: Online Ordering, Event Booking & Loyalty Program Sign-Up
- Social Media for Restaurants: Schedule Posts, Manage Reviews & Fill Seats With Content Marketing
- Live Chat for Restaurants: Menu Questions, Reservations & Catering Inquiries
- Restaurant Customer Surveys: Menu Feedback, Dining Experience & Loyalty Program Research
- All industries
- Booking features
- Email marketing features
- What is a booking page?
- Pricing