Medivot for Clinics and healthcare providers

A fuller diary, fewer empty chairs

Clinics lose revenue in two quiet ways: patients who book by phone and never arrive, and patients due for a review whom nobody reminded. Medivot gives your front desk online booking with automatic confirmations and reminders, and gives the clinic a patient-communication system that brings people back before small problems become lapsed relationships.

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The problems that cost you money

No-shows leave gaps that could have gone to patients on a waiting list
The phone never stops: every appointment, reschedule and question is a call the front desk must take
Patients due for follow-ups, dental checks, eye tests, antenatal reviews, simply drift away
New enquiries from Google and social media get answered hours later, by which time the patient booked elsewhere

Booking that reminds patients for you

Publish a booking page per service, consultation, dental check, physiotherapy session, with durations, buffers and approval where you want it. Patients book in their own time, get a confirmation with a calendar file and reminders before the appointment, and can reschedule instead of vanishing. Clinics that move reminders from memory to automation see no-show rates fall sharply.

Recall campaigns that bring patients back

Segment patients in the CRM by last visit or service and send recall email campaigns: the six-month dental check, the annual eye test, the post-procedure review. A polite, well-timed email fills diaries with patients who already trust you, which is the cheapest growth a clinic can buy.

Enquiries answered while intent is warm

Live chat on your website answers the questions patients ask before booking, services, prices, opening hours, with AI replies from your knowledge base and a human handover when needed. Every conversation becomes a contact record, so the enquiry can be followed up instead of lost.

A week with Medivot: clinics and healthcare providers

Put the diary online. Create event types for each service with durations, buffers and the team member who delivers it, and share one booking link everywhere patients find you.
Let reminders protect the slot. Confirmations carry a calendar file and reminders go out automatically, so the appointment survives busy lives.
Record the visit. Attendance sits on the patient's CRM timeline alongside enquiries and messages, visible to whoever picks up next time.
Recall when due. A monthly segment of patients whose check-up is coming due gets a friendly email with the booking link, filling next month's diary.

Frequently asked questions

Is Medivot a hospital or medical records system?

No, and it does not replace one. Medivot handles the business side: appointment booking, reminders, patient communication, enquiries and marketing. Clinical notes and medical records belong in a dedicated health records system.

How much do reminders reduce no-shows?

Exact figures vary by clinic, but confirmation-plus-reminder flows routinely cut no-show rates from the 20 to 30 percent range toward single digits, because forgetting and double-booking are the main causes. The rescheduling path converts many remaining misses into moved appointments.

Can different doctors have different booking pages?

Yes. Event types can be assigned to specific team members with their own availability, and connected Google or Outlook calendars keep each practitioner's real schedule respected.

Is patient data handled safely?

Medivot uses multi-tenant architecture with data isolation between accounts and supports NDPR and GDPR obligations, including consent records and data subject requests. Keep clinical detail out of the marketing system and in your records system, as a matter of policy.