Members who stay past February
Fitness businesses do not have a sales problem; they have a fading problem. Trials that are never followed up, new members who stop coming in week three, resolutions that expire by February. Medivot automates the moments that decide retention: the trial follow-up, the class reminder, the win-back message that arrives before the member is gone for good.
The problems that cost you money
- Trial sessions and assessments are arranged in chats, and half the people who meant to come never arrive
- New members get one tour and then silence, so nobody notices they have stopped attending until the debit order fails
- Class bookings are first-come chat-group lists that reward whoever types fastest, not whoever pays
- Former members, the easiest sales in fitness, get no win-back because there is no list and no system
Trials and classes that book properly
Trial sessions, assessments and PT consultations book through your booking page with qualifying questions and automatic reminders, so the prospect arrives and arrives prepared. Class sign-ups and PT slots work the same way, with capacity, buffers and the trainer's real availability respected.
Onboarding that catches the fade
New members enter an email automation the day they join: the welcome, the how-to-get-started, the class recommendations, the check-in at week three. Segments built on CRM activity show who has gone quiet, so the trainer reaches out while the habit can still be saved.
Win-backs and challenges that refill the roster
Former members are a segment, not a memory: the six-week challenge announcement, the new-equipment email, the come-back offer goes to people who already know your gym. A landing page per challenge or program with a tracked signup form turns each campaign into measurable sign-ups, and a webinar taster class sells online coaching to people who never visit the floor.
A week with Medivot: gyms, trainers and fitness studios
- Offer the trial. A landing page sells the free or discounted trial and books the session in one step, with goals and experience captured up front.
- Follow up the same day. The trial attendee gets the join-now email while motivation is high; the no-show gets a rebooking link instead of silence.
- Onboard for six weeks. New members receive the welcome sequence and class nudges automatically, and quiet members surface in a segment for a personal check-in.
- Win back the lapsed. Monthly, the lapsed-members segment gets the challenge, the offer or the new-class announcement, and rejoins book through the same page.
Frequently asked questions
Is Medivot a gym management system?
Medivot covers the growth and retention side: trial and class booking, member communication, onboarding and win-back automations, and sales pipelines for PT packages and challenges. Access control and biometric check-in stay in dedicated gym systems.
Can members book classes and PT sessions online?
Yes. Each class or session type is an event type with its own duration, capacity discipline through daily limits, and the trainer's availability, booked from a link on your bio or website with automatic reminders.
How do I reduce member churn?
Catch the fade early: an onboarding sequence for the first six weeks, segments that surface members who have gone quiet, and a win-back automation for the lapsed. Medivot runs all three from one member record.
Can I sell online coaching with it?
Many trainers use Medivot webinars for live online classes and tasters, with registration, reminders and replays handled, then deliver paid programs through their usual arrangement. The marketing, booking and follow-up all live in Medivot.
Guides and resources
- Online Booking for Fitness & Wellness: Class Scheduling, PT Sessions & Membership Management
- Email Automation Sequences That Convert: Welcome Series, Re-Engagement & Drip Campaigns Explained
- Landing Pages for Nigerian Businesses: Convert Ads to Customers with High-Converting Pages
- How to Host a Webinar in Nigeria: A Step-by-Step Guide
- All industries
- Booking features
- Email marketing features
- What is churn rate?
- Pricing