What is Sender reputation?
The trust score mailbox providers keep on your sending domain and address, built from engagement and complaints, deciding whether your mail reaches the inbox.
What is Sender reputation?
Sender reputation is the judgement Gmail, Yahoo, Outlook and corporate servers make about your email before reading a word of it. It attaches to your sending domain and IP and is built from behaviour: whether recipients open and reply, whether they delete without reading, whether they mark you as spam, whether your lists bounce, whether your volume jumps erratically.
Reputation is earned slowly and spent quickly. Months of clean sending build the trust that lands you in inboxes; one purchased list or complaint-heavy campaign can damage it in a day, and rebuilding takes weeks of disciplined, wanted mail. It is also shared across everything you send: marketing abuse hurts the deliverability of receipts and reminders too.
Why it matters
Sender reputation is the compound interest of email marketing: businesses that protect it enjoy inbox placement competitors cannot buy, while businesses that burn it find even their transactional mail filtered. For a business that runs on email, it is an asset worth managing as deliberately as a credit score.
How it works in Medivot
Medivot protects the reputation you build: authenticated sending, automatic bounce and complaint handling, enforced unsubscribe links, and per-campaign engagement analytics so you can spot fatigue early. Consent recording at capture and easy segmentation make it practical to mail only people who want your mail, which is what reputation ultimately measures.
Frequently asked questions
How do I check my sender reputation?
Watch the behaviour that builds it: complaint rate, bounce rate and engagement trends in your campaign reports, plus tools like Google Postmaster Tools for Gmail specifically. A sudden drop in open rates across providers is often the first visible symptom.
Can a damaged sender reputation be repaired?
Yes, with patience: stop mailing unengaged and invalid addresses, authenticate your domain properly, and send wanted mail to your most engaged segment for several weeks. Reputation recovers with consistent good behaviour; there is no shortcut.
Guides and resources
- Email Marketing in Nigeria: Build Lists, Nurture Leads & Drive Sales for Nigerian Businesses
- Email Marketing Automation: Strategies, Drip Campaigns & Best Practices for 2026 | Medivot
- All glossary terms
- Pricing