Medivot glossary: Email marketing terms

What is Click-through rate?

The percentage of email recipients who clicked a link, the clearest signal that your content made someone act.

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What is Click-through rate (CTR)?

Click-through rate is the share of delivered emails that produced at least one link click. Some tools report click-to-open rate instead, clicks divided by opens, which isolates the content's performance from the subject line's. Either way, a click is the moment a reader becomes a visitor.

CTR depends on three things: a single clear call to action, content that earns the click, and a list that wanted the email in the first place. Campaigns with one obvious button consistently outperform emails that offer six competing links.

Why it matters

Clicks are where email turns into traffic, sign-ups and sales, so CTR is the closest email metric to money. It is also the most honest engagement signal: opens can be inflated by privacy features, but a click is a deliberate act. Watching CTR per link tells you not just whether the email worked, but which part of it people cared about.

How it works in Medivot

Every link in a Medivot campaign is tracked per recipient, so you see exactly who clicked what, and click events join opens on the CRM timeline. That makes follow-up practical: call the people who clicked pricing, tag the ones who clicked the case study, or start an automation when a specific link is clicked.

Frequently asked questions

What is a good email click-through rate?

Two to five percent of delivered emails is a typical healthy range for campaigns to engaged lists. Automated emails triggered by behaviour, like booking confirmations with a preparation link, usually earn far more because timing and relevance are on their side.

How can I get more clicks from my emails?

Give each email one job and one prominent button, put the call to action early enough to see without scrolling, and make the link text promise the destination, such as "See the October price list" rather than "Click here". Segmenting the list so the content matches the reader usually lifts CTR more than any design change.

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